Corona virus management plan.

To reassure our customers that we are taking the current situation very seriously, we have devised the following hygiene management plan for The Secret Campsite.

All campers over the age of 16 years are required by law to scan our QR code via the NHS app on arrival at The Secret Campsite.

We advise that everyone uses the conveniently located hand sanitisers before AND after touching any equipment or furniture around the campsite. 

Please can you explain this to your children and accompany them, wherever advised, to ensure your “back to nature” camping trip is successful. It is your responsibility to ensure your children keep their hands clean. 

Our hygiene management plan

We take the health and well being of our campers and that of our environment very seriously. We thoroughly clean our facilities daily and pride ourselves on great feedback from our camping guests. We take immediate action when things break, or are running low. It happens, even here! Once we even had a frog in the shower…

The Secret Campsite is unique.

We have very large, well spaced pitches, often 15-20 metres apart. This is a good space to be in in order to minimise your risk of infection. To further reduce the risk, we are limiting bookings to one family per pitch

The risk areas and the risk items

However, there are parts of The Secret Campsite where you are more likely to meet other people, looking to wind down, escape and camp for a few nights. 

These parts of The Secret Campsite are the areas we are focused on and we have devised an additional cleaning plan to reduce the risk of spreading infection from these points.

Please explain this information to your children, and where necessary please accompany them to these facilities.

All touch points on, or in, the listed areas will be wiped clean with the UK Govt health recommended cleaning fluid 3 x times a day.

1 Main shower and toilet block

To reduce the number of people in the shower block, please join the toilet or shower queue outside the entrance. Please wait outside until a cubicle is available.

Please use the hand sanitiser on entry and exit from the main shower and toilet block. Below are the main touch points:

• Toilet cubicles
• Disabled toilet
• Hand basins
• Showers
• Flip top bin

There are now hand sanitisers within the shower block plus the pre-existing 3 hand basins for hand washing.

We have removed the Fly curtain at the entrance for hygiene reasons.

2 Family shower room

Please use the hand sanitiser on entry and exit from the Family shower room. Below is a list of the main touch points:

• Toilet
• Hand basins
• Coin operated timer
• Shower
• Pedal bin

The baby changing mat has been removed for the foreseeable future.

3 Washing up area

Please use the hand sanitiser on arrival at the Washing Up Area. We also request that only one person is present at each sink, at any one time. Below is a list of the main touch points:

• Please wipe clean the washing up bowls with soapy water after each use.
• The fridge will be closed for the foreseeable future.
• The freezer will be available for campers to freeze their own ice blocks. These must be kept in their own plastic bag for ease of identification. Please use the hand sanitiser after touching the freezer handle.
• The Meadow water point will have a fixed hand sanitiser.
• The water point near reception will have a fixed hand sanitiser.
• The sink and water point near the compost toilet will be turned off.
• The Rubbish bin lids will be wiped clean regularly.

4 Reception

Please use the hand sanitiser on arrival and exit from Reception. Below is a list of the main touch points in reception and our adjustments:

• Please bring your own phone charging and bed inflating equipment to plug into our power points (reception hours only).
• We can only accept contactless card payments.
• Electric car charging point (use reception hand sanitiser).
• We will provide paper copies for any local maps or walks or destination QR codes for the local area.
• The Secret Teapot cups are single use and disposable.
• FSC nature study sheets have been removed for the time being.

5 Camping equipment

After collecting or handling any of the following items, we advise campers to wash their hands thoroughly or use the hand sanitisers provided. 

• Firestands
• Dutch ovens
• Rocket stoves
• Rubbish bins and bin lids
• Recycling points
• Large waste and recycling bins
• Wheelbarrows
• Axes

6 Our unusual shelters

The Tree Tent

All touch points in the Tree Tent will be wiped clean after each occupancy on top of our normal cleaning procedure.

Please bring ALL your own bedding ( sleeping bag, pillow or other bedding). We will provide a mattress protector that will be washed on a high temperature after each visit.

The Gridshell

All touch points in the Gridshell will be wiped clean after each occupancy on top of our normal cleaning procedure.

Please bring ALL your own bedding ( sleeping bag, pillow or other bedding). We will provide a mattress protector that will be washed on a high temperature after each visit.

The Okra

All touch points in the Okra will be wiped clean after each occupancy on top of our normal cleaning procedure.

Please bring ALL your own bedding (sleeping bag, pillow or other bedding). We will provide a mattress protector that will be washed on a high temperature after each visit.